At Oneplay, we’re committed to ensuring you have a smooth and rewarding experience whenever you play. We understand that questions and concerns can come up along the way, and our team is here to help you with whatever you need.
Here are some of the most common reasons why players reach out to us:
- Having difficulties playing? Whether it’s understanding how to enter a draw or navigating our platform, our support team is ready to assist you so you don’t miss out on any opportunity.
- Transferred the wrong amount? It happens. If you accidentally sent the wrong amount while trying to play, let us know and we’ll work with you to sort it out.
- Didn’t receive a confirmation SMS? If you didn’t get the confirmation you were expecting, get in touch with us to confirm your entry and make sure you’re in the draw.
- What time are winners announced? Timing matters. Contact us to find out exactly when to expect the winner announcements so you can stay tuned.
- When is the next jackpot? Curious about the next chance to win big? Reach out and we’ll share all the details about upcoming jackpots.
- Delays receiving your winnings? Winning should be exciting, not stressful. If you’re experiencing delays in getting your prize, let us know so we can get it sorted quickly.
We’re here to attend to your queries promptly and ensure you have the best possible experience with Oneplay.
Here’s how you can reach us:
Call us:
📞 020 1330 6223
Available Monday to Friday
Whatsapp (text only):
💬 0704 098 7940
Email:
📧 support@lasho.ng
Live Chat:
💬 Visit our website at www.1play.ng and click on the chat icon to speak with us in real time.
Social Media:
Find us on Facebook, Instagram, X, and TikTok: @Oneplayng
At Oneplay, we believe in providing the best customer support because we want you to enjoy every part of playing. If you have any questions or concerns, don’t hesitate to reach out. Our team is always ready to help you make the most of every draw, every prize, and every moment of excitement.
